These Terms & Conditions apply to purchases and enquiries made
through the Maison Elegance website and our authorised customer
service channels.
1. Maison Elegance
Maison Elegance offers a curated selection of fashion,
accessories and beauty-related products through its online store.
By placing an order, you confirm that you have read and accepted
these Terms & Conditions together with our Shipping & Returns
and Return Policy.
2. Product Information
We make reasonable efforts to ensure that product descriptions,
photographs, colours, measurements and other information displayed
on the website are accurate.
However, colours and appearance may vary slightly depending on
lighting, photography and the device or screen used to view the website.
Availability may change without notice.
3. Prices
Prices are displayed on the website in the currency indicated
at the time of purchase.
Maison Elegance reserves the right to correct obvious pricing
or technical errors before accepting an order.
4. Orders
Submitting an order or product request does not by itself guarantee
acceptance of the order.
Orders may be subject to availability, verification and confirmation.
If an item becomes unavailable, we will contact you regarding the
available alternatives.
5. Shipping
Delivery estimates are provided in good faith but may be affected
by courier operations, destination, customs procedures,
public holidays and circumstances outside our reasonable control.
Full shipping information is available in our
Shipping & Returns Policy.
6. Returns and Refunds
Return eligibility, timelines, product condition requirements,
return shipping and refund procedures are described in our
Return Policy.
7. Customer Information
Customers are responsible for providing accurate contact,
billing and delivery information.
Maison Elegance cannot be responsible for delivery issues caused
by incorrect information supplied when placing an order.
8. Website Use
You may use this website for personal and lawful shopping purposes.
You may not misuse the website, interfere with its operation,
attempt unauthorised access or reproduce website materials
for commercial purposes without permission.
9. Limitation of Liability
Nothing in these Terms & Conditions excludes rights or protections
that cannot legally be excluded under applicable consumer law.
To the extent permitted by law, Maison Elegance will not be liable
for indirect losses resulting from circumstances beyond its
reasonable control.
10. Applicable Law
These Terms & Conditions are governed by the laws of Portugal,
without prejudice to any mandatory consumer protections applicable
to customers under relevant European Union or local consumer law.
11. Contact
For questions regarding these Terms & Conditions,
please contact: